Need help?
Ordering Hair FAQ
Ordering with confidence starts here. Whether you’re a first-time Stitched™ stylist or a long-time fan of our Seam Weft™, this section covers everything you need to know—from who can order to how much hair to buy. Stitched™ hair is available exclusively to licensed professionals. If you’re not a stylist, we recommend connecting with a Verified Pro in your area.
Ordering Hair Questions & Answers
Yes. Stitched™ Seam Weft™ are available exclusively to licensed professionals with verified Pro Access. If you are not a stylist, you’ll need to work with a Verified Stylist who can purchase and install the hair for you.
No, taking a course is not required to place an order. However, we highly recommend completing our Stitched™ Certification to gain advanced techniques and ensure the best results for your clients.
If you’re a licensed stylist with a valid cosmetology license and Pro Access account, yes! Being a certified extensionist means you’ll be able to confidently work with our Seam Weft™ and deliver optimal results.
Simply create a Pro Stylist account and upload your professional license or certification. Once verified, you’ll gain full access to our professional collection, exclusive pricing, and other stylist-only perks.
We currently specialize in Seam Weft™—a versatile, high-performance extension option ideal for professional installs. Additional pro methods will be added to our shop soon, exclusively for stylists.
Yes! We offer in-store pickup at Salon Valeria, located at 5860 Goodrich Road, Clarence Center, New York 14032, United States. Simply select the in-store pickup option during checkout, and we’ll notify you when your order is ready for pickup. Please bring a valid ID and your order confirmation email when picking up.
We currently offer Seam Weft™ in 16”, 20”, 22”, and 24” lengths. Whether you’re looking for a subtle volume boost or dramatic length, we’ve got options to suit every client’s vision.
This depends on your client’s natural density, desired length, and end goal. As a general guideline:
- 1–2 packs: Full fill-in
- 2–3 packs: Volume + Length
- 3–4 packs: Full transformation
Each Seam Weft™ pack includes 60–70g of premium hair.
We recommend working closely with your client in natural lighting and referencing the Stitched Hair™ shade guide to ensure the most accurate match. When in doubt, choose a lighter shade—you can always deposit color to go darker, but you cannot safely lift extensions to a lighter tone. Starting lighter gives you more flexibility and helps maintain the integrity of the hair.
If you’re still unsure, reach out to us with photos or book a custom color consult.
Yes. You can place a pre-order on any product listed as “backordered.” We recommend pre-ordering to reserve your place in the queue, as our most popular shades and lengths tend to sell out quickly.
FAQ
Choose a topic below for quick answers.

Returns & Refunds
Learn everything you need to know about returns, refunds, and exchanges at Stitched™ Hair. Review our 30-day return policy, refund processing times, and what qualifies for a return.
Returns & Refunds →
Shipping & Delivery
Get fast, reliable shipping with Stitched™ Hair. Learn about our same-day processing, domestic and international shipping options, delivery timelines, and lost package support.
Shipping Info →
Pro Stylist Access
Stitched™ Pro Access is our dedicated platform for licensed professionals. As a stylist, you deserve tools that match your talent—and our professional collections are crafted just for that.
Pro Access →
Ordering Hair
Ordering with confidence starts here. Whether you’re a first-time Stitched™ stylist or a long-time fan of our Seam Weft™, this section covers everything you need to know—from who can order to how much hair to buy. Stitched™ hair is available exclusively to licensed professionals.
Ordering Hair →
Certifications & Courses
Our Stitched Education programs are crafted for stylists ready to grow their skillset and scale their extension business with intention. Each course is designed to deliver high-impact training in a supportive, hands-on environment.
Certifications & Courses →
We’re Here to Help
Have a question? We’ve got answers. Whether you’re a professional stylist with a question about our concealed wefts, looking for support with your order, or want to learn more about our education program — we’re here to help.
Contact Us →

