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Pro Access FAQ

Stitched™ Pro Access is our dedicated platform for licensed professionals. As a stylist, you deserve tools that match your talent—and our professional collections are crafted just for that. These salon-grade wefts are not available to the general public, ensuring each install is performed by trained hands with a focus on quality and client care.

Not a stylist? No problem. You can still enjoy Stitched™ extensions by connecting with a Verified Stylist in your area who can purchase and install them for you.

Pro Access Questions & Answers

FAQ

Choose a topic below for quick answers.

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Returns & Refunds

Learn everything you need to know about returns, refunds, and exchanges at Stitched™ Hair. Review our 30-day return policy, refund processing times, and what qualifies for a return.

Returns & Refunds →
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Shipping & Delivery

Get fast, reliable shipping with Stitched™ Hair. Learn about our same-day processing, domestic and international shipping options, delivery timelines, and lost package support.

Shipping Info →
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Pro Stylist Access

Stitched™ Pro Access is our dedicated platform for licensed professionals. As a stylist, you deserve tools that match your talent—and our professional collections are crafted just for that.

Pro Access →
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Ordering Hair

Ordering with confidence starts here. Whether you’re a first-time Stitched™ stylist or a long-time fan of our Seam Weft™, this section covers everything you need to know—from who can order to how much hair to buy. Stitched™ hair is available exclusively to licensed professionals.

Ordering Hair →
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Certifications & Courses

Our Stitched Education programs are crafted for stylists ready to grow their skillset and scale their extension business with intention. Each course is designed to deliver high-impact training in a supportive, hands-on environment.

Certifications & Courses →
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We’re Here to Help

Have a question? We’ve got answers. Whether you’re a professional stylist with a question about our concealed wefts, looking for support with your order, or want to learn more about our education program — we’re here to help.

Contact Us →