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Pro Access FAQ
Stitched™ Pro Access is our dedicated platform for licensed professionals. As a stylist, you deserve tools that match your talent—and our professional collections are crafted just for that. These salon-grade wefts are not available to the general public, ensuring each install is performed by trained hands with a focus on quality and client care.
Not a stylist? No problem. You can still enjoy Stitched™ extensions by connecting with a Verified Stylist in your area who can purchase and install them for you.
Pro Access Questions & Answers
Pro Access is exclusively available to licensed hairstylists and salon professionals. You’ll be required to submit valid credentials during account creation to gain access to our professional collections.
The professional collection includes our salon-grade wefts and extension bundles specifically designed for installation by trained stylists. These products are not available to the general public and require professional handling for optimal results.
No, our professional products are only available to licensed stylists. However, if you’re not a stylist, you can still experience Stitched™ hair by working with one of our Verified Stylists. They can purchase and professionally install the extensions for you.
Simply create a Pro Stylist account and upload your professional license or certification. Once verified, you’ll gain full access to our professional collection, exclusive pricing, and other stylist-only perks.
No problem. Email us at support@stitchedhair.com and our team will assist you with verification or account troubleshooting.
At this time, Pro Access is available to licensed professionals in select countries. If you’re located outside of the U.S., reach out to us directly to check availability in your region.
Yes. As a verified Pro, you’ll receive exclusive pricing, early access to new launches, stylist education opportunities, and more. We believe in supporting the artists behind every transformation.
FAQ
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Returns & Refunds
Learn everything you need to know about returns, refunds, and exchanges at Stitched™ Hair. Review our 30-day return policy, refund processing times, and what qualifies for a return.
Returns & Refunds →
Shipping & Delivery
Get fast, reliable shipping with Stitched™ Hair. Learn about our same-day processing, domestic and international shipping options, delivery timelines, and lost package support.
Shipping Info →
Pro Stylist Access
Stitched™ Pro Access is our dedicated platform for licensed professionals. As a stylist, you deserve tools that match your talent—and our professional collections are crafted just for that.
Pro Access →
Ordering Hair
Ordering with confidence starts here. Whether you’re a first-time Stitched™ stylist or a long-time fan of our Seam Weft™, this section covers everything you need to know—from who can order to how much hair to buy. Stitched™ hair is available exclusively to licensed professionals.
Ordering Hair →
Certifications & Courses
Our Stitched Education programs are crafted for stylists ready to grow their skillset and scale their extension business with intention. Each course is designed to deliver high-impact training in a supportive, hands-on environment.
Certifications & Courses →
We’re Here to Help
Have a question? We’ve got answers. Whether you’re a professional stylist with a question about our concealed wefts, looking for support with your order, or want to learn more about our education program — we’re here to help.
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